Refund policy

Refund Policy

At Valerassa, we want you to be happy with your purchase. Please read our refund policy carefully before placing an order.

Partial Refunds & Store Credit We offer partial refunds or store credit only. No full refunds will be issued. The refund amount will be determined based on the condition of the item returned and the circumstances of the request.

No Cancellations After 24 Hours Orders may be cancelled within 24 hours of purchase. After 24 hours, cancellations will not be accepted and the order will be processed as placed.

How to Request a Refund To initiate a refund request, please contact us at support@valerassa.com within 7 days of receiving your order.